SECTION 3: DELIVER

System Support

System Support contains the management activities and services required to effectively support the school counseling Service. The administration and management activities of a school counseling Service are located in this component as are activities that support other educational Services. The System Support component is implemented through activities such as Service management, professional development, staff and community relations, consultation, committee participation, community outreach, and evaluation. 

The Role of the School Counselor in System Support 

School Counseling Service Management

The school counselor plans and manages tasks needed to support activities conducted in the comprehensive school counseling Service. Such activities might include: conducting time on task analyses, developing a yearly calendar of activities, developing a yearly budget, writing reports regarding the comprehensive school counseling Service, establishing priorities for the year, and identifying resources needed to implement the Service. 

School Counseling Service Advisory Council 

Evaluation

The school counseling Service’s on‐going evaluation process consists of three major components which are conceptualized as “Service + Personnel = Results.

• Service Evaluation asks the question, “To what extent is the Service in place?” It is measured using a School Counseling Service Audit. 
• Personnel Evaluation asks the question, “To what extent is the Service staffed with highly skilled school counselors?” It is measured using the school counselor evaluation. 
• Results Evaluation asks the questions, “To what extent is the Service having an impact on relevant student outcomes such as achievement, attendance, and behavior?” “How do students, parents and teachers perceive what they have learned from participating in the school counseling Service? It is measured using data showing evidence of impact?” 

Professional Development

To stay current and relevant in the school counseling profession, the school counselor participates regularly in appropriate professional development. This may involve participation in regular school in‐service training, attending professional meetings, workshops, and/or completing postgraduate course work pertaining to school counseling Service goals and objectives. 

Staff and Community Relations

The school counselor educates and informs the staff and the community about the comprehensive school counseling Service through newsletters, local media, and/or school‐community presentations. 

Consultation and Collaboration

School counselors consult and collaborate with teachers and other staff members to provide information and receive feedback on the emerging needs of students. 

Committee Participation

The school counselor serves on departmental/district/supervisory union curriculum committees, community committees, and/or advisory boards in order to support other Services in the school and community and to advocate for the school counseling Service. 

Community Outreach

School counselors gain knowledge about community resources and agencies, employment opportunities, and local labor market information. This may require school counselors to periodically visit postsecondary schools and training Services, local businesses, industries, and social service agencies. 

Service Advocacy

School counselors promote the activities of the Service to various stakeholder groups. They also share data that demonstrates the impact of the Service on students and the school community. Additionally, school counselors educate the stakeholder groups on the role of the school counselor and benefits of the school counseling Service. 

School Support

The school counselor participates in school related responsibilities equivalent to expectations of all school staff.